I4F - Loader

Usable for the Business process business role

Processes are the connective tissue of customer journey and internal organizational processes. The same is true for process owners.

Business processes in the digital economy

I want to upgrade my process owner role for doing business in the digital economy, but I am not sure about the following:

  • Which new areas are important in connection with processes?
  • How do I determine areas in which my knowledge is lacking?
  • Which additional knowledge areas and business behaviors should I develop?

Career or professional development

I strive for career advancement or professional growth so I can be more successful in reaching my business goals. This is why I want to know:

  • How can I systematically evaluate my potential/competencies?
  • What is the level of my current competencies?
  • Which competencies should I learn or develop in the future?

Implementing a successful digital project

We want to execute a successful digital project, so we want to know the following:

  • What are the competencies of the members of the anticipated team for executing this project?
  • How to develop the missing competencies of all project participants?
  • Which additional digital competencies should such members posses or develop (what do the trends, benchmarks and good practices say about it)?

The digital strength of our organization

We want to know if it can be measured, how well we are prepared to digital business operations and which level of business transformation have we achieved. We do not know the following:

  • Is there a model of assessing digital maturity and competencies along with a professional test – assessment that we can rely on?
  • Can we compare ourselves with others based on the acquired data and what is our position in relation to other organizations (what does the benchmark or comparative analysis in our industry state)?
  • What should we do to systematically improve our business performance in the digital economy?

The culture for a successful digital business transformation

We face a digital business transformation. We are worried whether we will be successful in doing this since we are noticing the following:

  • We don’t have enough available resources to do this, so we must ration them.
  • There are doubts that we will be able to successfully execute it which lessens the engagement of our employees.
  • We will leave the initiative to do it to our IT department.
  • We do not know whether our organizational digital culture is developed enough.

A successful leader in the digital business environment

I am aware that leadership is a matter of the business context in which the leader operates. This is why I want to know how the roles and competencies of the leader change in the digital economy. I wonder:

  • Which key competencies should a leader have to be able to facilitate successful digital business operations and organizational culture that supports it?
  • Which digital competencies that are important for leaders am I strongly proficient in and which ones are lacking?
  • How to systematically develop them, today and in the future?